Technical Support
This fast paced and technologically based world we have moved into can be very daunting for some when it comes to the inner workings of your PC/computer. Having someone with the right qualifications and attitude toward the importance of your data is paramount and this is the very core of the services we can provide. Keeping up with lucid technologies and operating systems that are constantly changing can be mind boggling, for some, at times and realising that the computer, now a household item, has become more popular than the television ever did in a shorter period of time, and now with over one billion users on the internet the chances of something untoward happening to your PC is high. From time to time little oopsies occur, a viral infection or adware or just general malicious software gets installed on your PC and you are not sure how to fix it then give us a call or email us and let us do it for you.
Unplugging your PC and lugging it down to the local computer repair shop is, in itself, a major job and not something many are prepared for or have time to do.
Thats where we come in, we come to you, saving you the time and inconvenience of dissconnecting your computer from your network and lugging it somewhere, we will fix it onsite and can explain how to avoid the problem in the future. 
If you do not wish the unit to be repaired onsite due to time constraints or any other reason, then we can dissconnect it and transport it to the repair facility, repair it and re-install it back for you, again to save you the time and/or inconvenience.
Supported operating systems are; Windows xp, Vista, Windows 7, Windows 8, Windows Server, Mac Snowy Leopard, Lion and Mountain Lion, some versions of Linux, Ubuntu, Kabuntu, Linux Mint, Red Hat, Fedora and SME Centos.
Networking of PC's to wireless/wired printers, smartphones, laptops, tablets/iPads, CCTV, home alarms and smart TV's is a service we can offer. In a home environment this enables activities such as video streaming of movies, file and printer sharing, control of your PC/computer from your smartphone or tablet with the ability to turn it on and off from your phone, tablet/iPad or laptop, allowing you to control a myriad of appliances, lights, alarms, security cameras etc; and anything else you have connected to your home wifi network system. in a business environment it is essential that when files are shared across any network, security measures are in place to ensure that only the right people can access those files keeping unwanted visitors and/or people who try to gain unauthorised access are logged and identified.
Backups are essential and can be offered in the way of onsite, offsite and offshore as a standard. Onsite is a local backup and usually the first one used, if needed. Offsite is made to ensure a copy is held in case of fire and thirdly is Offshore. Offshore is performed as insurance against the possibility of both onsite and offsite being destroyed somehow. Backups can be performed as frequently as needed or requested and, as full and incremental back up types.
Smart Phones Support
More and more people are using smart phones and tablets/iPads and we view these as hand held computers and give them the same respect we would a desktop or laptop. We support ios (Apple software), Android (Google software) and the Windows software for their smartphone entry. We can network your phone to control your PC/Computer, Music, Movies and Pictures that can be displayed on anything you have that has a wireless/wired connection and a working screen. You can watch a movie on your phone/tablet that is stored on your pc somewhere else in your home or view home security cameras etc...wirelessly. We do not repair screens and would only refer you to someone who does.
Web Design and Hosting
Web Design means qualified graphic designers and Php/MySql coders come together to create a visually stunning and dynamically working website for your business. From the initial consultation through to the launch of your new website is solely controlled by the one WebMaster who will oversee the whole project. This enables him to tailor a website specifically to your needs and gives you the ease of access in dealing with the same person who knows who you are and your business needs.
We can provide you a website with login capabilities giving you or a delegate the power to control the information contained in your site without involving a third party to make alterations. You will have a complete control panel inside your website with easy to follow guides enabling you to edit everything from how many pages you have, what their names are, what images are displayed and where, who can access the control panel and a host of other options and addons we provide, even website themes can be added and changed at the click of a mouse button.
Domain Name aquisitions or obtaining/registering a specific domain name cannot be guaranteed and would have to be checked with the registrar via a search of their database of registered domain names to make sure no one else has registered the name before you. If this is the case, if someone else has registered the name you wanted for your website then a new name would have to be used as the same domain name cannot be registered twice to two different people or business's, it would be like two different people having the exact same phone number, if you rang them then exchange would not know which telephone your call needs to be directed to and confusion would rain down and the sky would fall in :). Once your domain name is found and registered and the yearly fee for the registration is paid, work can begin on your site or if it is already constructed/created then it can be uploaded to your web space and launched or made public.
Hosting is a service we can offer as a webserver is available. This is not a free service and setup fees will apply, depending on the size of the website site and database, or a free web hosting service can be arranged but would more than likely come with a host of ads and still incur setup fees.
SEO Search Engine Optimisation
For a business to have a website in todays world it is essential that your website appears in any and all the search engines used by the public on the internet. When a user/customer searches for a product or service that you sell or provide, it is imperative that your site appears to them on the first page of Google, Bing, Yahoo etc; and preferably in the top five or ten results as scrolling through more than ten is something many do not like to do or do not have time to sift through pages and pages or search results (unless they are looking for a specific website). Appearing in the top half of the first page of a search engine is the key to getting the traffic needed to increase your business's input/output. Having users/customers seeing your website when they search means there is more chance they will visit your site and more than likely employ your services and/or buy your products. SEO (Search Engine Optimisation) however is not about setting it up once and then forgetting about it because you have appeared on the first page today from a search of your products/services, it requires the constant poking of these search engines, updating them with information from your website content, so you either move up the rankings/page position or stay where you are in the top five on page one. Remember everyone else is jostling to be there too, so today you could be at the top of page one but tomorrow or next week you could move down a spot or two or even a page or two. Leaving your site unattended in regards to SEO (Search Engine Optimisation) is not recommended as it could mean your ranking ends up sliding down the page or back in page numbers to page 5 or 10 and be honest, who flicks through to page ten when searching for something? We all expect to find it on page one in the top ten results. If you are not there then you are not making a difference to your business. Remember this, there are billions of websites out there and quite possibly thousands of websites that offer the same things you do and they all want to be on the first page of Google in one of the top 5 positions but they can't all be there so there are winners and there is obscurity. This is called 'Search Engine Optimisation' and is a service we offer for your website. Now whislt every website wants what you want for your website, to be in the top 5 on page 1, there is no guarantee that you will get there and stay there, It can be a long process taking anything from a couple of weeks to many months to be in the top searches but having said that there are other options that Google provide and that is where you pay Google a fee to appear on the right hand side of the page as a sponsored search result. This often guarantees you will be on the first page but appear on the opposite side of the page or on the right. Nothing wrong with being on the right but you can end up paying a certain amount of money per click to be there. This can quickly add up to many thousands of dollars but if it is drawing in extra business then this is also an option we can set up for you. Something to think about at least.